FAQ
Got a question about your shipment or one of our products? Check out our FAQs or reach out to us directly via the contact page.
Our customer support is available Monday to Friday: 8am–8:30pm.
Average answer time: 24h
Most people don't notice it's there after the first night. Whisper Wave™ is ultra-thin, lightweight and designed to sit comfortably beneath almost any pillow without creating pressure points. Whether you sleep on your back, side or stomach, it blends naturally into your bedding so you can simply relax and drift off to sleep.
No. Whisper Wave™ uses bone conduction technology to send sound through your pillow directly to you instead of broadcasting it into the room. The sound stays contained within your pillow, so the person beside you won't hear your music, white noise or audiobook. It's a great solution for couples, allowing you to fall asleep your way without disturbing anyone else.
Unlike earbuds, headbands or bulky sleep headphones, Whisper Wave™ sits underneath your pillow—not on your ears. That means no uncomfortable pressure, tangled cords or sore ears during the night. You still enjoy crystal-clear audio while your partner enjoys complete silence. It's a far more comfortable way to listen while you sleep.
Absolutely. Whisper Wave™ connects to your phone via Bluetooth, allowing you to play virtually anything you already listen to. Whether it's relaxing music, guided meditation, sleep stories, podcasts, audiobooks or your favourite white noise app, you're free to choose whatever helps you unwind and fall asleep faster.
Many customers with tinnitus find Whisper Wave™ helpful because it allows them to listen to white noise, nature sounds or calming audio throughout the night without disturbing their partner. While it isn't a medical device or cure for tinnitus, it provides a comfortable way to mask unwanted ringing and create a more peaceful sleeping environment.
Whisper Wave™ is designed for overnight use with a long-lasting rechargeable battery that easily gets you through the night on a single charge. Simply recharge it using the included USB cable during the day, and it'll be ready for another restful night's sleep.
Yes. Whisper Wave™ works with virtually all standard pillows, including memory foam, latex, feather and polyester-filled pillows. Simply place it underneath your pillow, connect it to your phone and you're ready to enjoy private audio without changing the way you sleep or replacing your favourite pillow.
